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60 day 'no questions asked' returns.

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Returns and Exchanges

Returns & Exchanges

Animal Rescue Kids will refund or exchange orders within 100 days if

  • Returns must be in as new condition with tags attached unless faulty.
  • Returns must be made within 100 days of the receipt date.
  • The goods must not be worn, damaged or washed
  • Size exchange requests are subject to availability of stock. Should your size request be unavailable a refund will be provided.
  • Any items returned outside of this period (unless faulty) or items returned damaged or soiled (unless faulty) will be the responsibility of the customer to retrieve.
  • Animal Rescue Kids will not pay for the returning items for incorrect size or styling choice.
  • we do not refund initial shipping fees if you change your mind on a purchase.
  • there are no refunds or exchanges on international orders unless the garment is deemed faulty.
  • Swimwear: Swimwear can be returned if it is unworn, and in its original condition with all tags and protection stickers attached. We recommend trying on swimwear over underwear as soiled items will not be accepted for return and will be returned to you at your own expense.
  • No Return on sale items.

Faulty Items

All items are thoroughly checked before sending and packaged with the upmost care. In an unlikely event you receive and item that is faulty or damaged please contact us via our contact page or email us at info@animalrescuekids.com.au and we will organise a replacement or credit.

How to return or exchange your order (Australia Only)

  • Please email info@animalrescuekids.com.au for a return authorisation number.
  • Fill in the return/exchange form sent with your order and send to

Animal Rescue Kids

PO. Box 350

Brighton, Vic. 3187

Australia

Once we have received your return, we will notify you by email and process your refund/exchange within 5 business days.

Refunds will be made to the original purchasers credit card and will include shipping costs if the garment is deemed faulty.